Last updated: 19/03/2026
1. Who We Are
This website is operated by uksolarquotes a company registered in England and Wales.
We are the data controller responsible for your personal data. If you have any questions about this privacy policy or how we handle your data, you can contact us at info@uksolarquotes.com
2. What Data We Collect
Information you provide directly:
· Full name
· Email address
· Phone number
· Property details (e.g., postcode, property type)
· Any other information you submit through our forms
Information collected automatically:
· IP address
· Browser type and version
· Operating system
· Pages visited and time spent on our site
· Referring website
· Cookie data (see our Cookie Policy for details)
3. How and Why We Use Your Data
We only use your personal data where we have a lawful basis to do so.
To connect you with vetted solar panel installers and provide you with quotes
Lawful basis: Consent — you actively request this by submitting our form.
To respond to your enquiries
Lawful basis: Legitimate interest — it is in our mutual interest for us to respond to you.
To send you marketing communications about solar energy offers and related services
Lawful basis: Consent — you opt in via a checkbox on our form. You can withdraw this consent at any time.
To improve our website and user experience
Lawful basis: Legitimate interest — to ensure our website functions well and meets user needs.
To comply with legal obligations
Lawful basis: Legal obligation — where the law requires us to process your data.
4. Who We Share Your Data With
We do not sell your personal data. We may share your data with the following categories of recipients:
· Solar panel installers and quote providers: We share your contact details and property information with trusted, vetted installers so they can provide you with quotes. These partners are contractually required to handle your data in accordance with data protection law.
· Technology service providers: Such as our website hosting provider (Framer), email service provider, and CRM platform, who process data on our behalf under data processor agreements.
· Analytics providers: Such as Google Analytics, to help us understand how our website is used.
· Legal authorities: Where required by law, regulation, or legal process.
5. International Data Transfers
Some of our service providers (e.g., website hosting, analytics) may process your data outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place, such as:
· Transfers to countries that have been deemed to provide an adequate level of data protection by the UK government
· Standard contractual clauses approved by the ICO
· Other legally recognised transfer mechanisms
If you would like more details about the safeguards in place, please contact us.
6. How Long We Keep Your Data
We do not keep your personal data for longer than is necessary. Our retention periods are as follows:
Lead form submissions (name, email, phone, property details)
Retained for 24 months from the date of submission, unless you request earlier deletion.
Marketing consent records
Retained for 24 months after your last interaction with us, or until you withdraw consent.
Website analytics data
Retained for 26 months in anonymised/aggregated form.
Cookie data
Varies by cookie — see our Cookie Policy for details.
After these periods, your data is securely deleted or anonymised.
7. Your Rights
Under the UK GDPR, you have the following rights:
· Right of access — You can request a copy of the personal data we hold about you.
· Right to rectification — You can ask us to correct inaccurate or incomplete data.
· Right to erasure ("right to be forgotten") — You can ask us to delete your personal data in certain circumstances.
· Right to restrict processing — You can ask us to limit how we use your data.
· Right to data portability — You can ask to receive your data in a structured, commonly used, machine-readable format.
· Right to object — You can object to processing based on legitimate interest or for direct marketing purposes.
· Right to withdraw consent — Where we rely on your consent, you can withdraw it at any time. This does not affect the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact us at info@uksolarquotes.com
We will respond to your request within one month. There is no fee for making a request, unless the request is manifestly unfounded or excessive.
8. Right to Complain
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
· Website: https://ico.org.uk/make-a-complaint/
· Phone: 0303 123 1113
· Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We would appreciate the opportunity to address your concerns before you contact the ICO, so please reach out to us first.
9. Cookies
We use cookies on our website. For full details about the cookies we use, their purpose, and how to manage them, please see our Cookie Policy.
10. Is Providing Your Data a Requirement?
Providing your personal data is not a statutory or contractual requirement. However, if you do not provide the information requested in our quote form (name, email, phone number), we will be unable to connect you with solar panel installers or provide you with quotes.
11. Automated Decision-Making
We do not use automated decision-making or profiling in a way that produces legal effects or similarly significant effects on you.
12. Changes to This Policy
We may update this privacy policy from time to time. The latest version will always be available on this page with the "Last updated" date shown above. We encourage you to review this policy periodically.